Shipping & Refunds
At Sam’s Super Store, we are committed to ensuring a smooth and hassle-free experience for our valued customers. Please read the following details about our shipping and refund policies.
Shipping times may vary depending on your location, but most orders are delivered within 7 to 14 business days from the date of purchase. Once your order is processed and shipped, you will receive a confirmation email with tracking information to keep you updated on the status of your delivery. We partner with trusted carriers to ensure your items arrive safely and on time. Please note that unforeseen delays may occasionally occur due to external factors, but we will always do our best to keep you informed.
We understand that sometimes things don’t go as planned, which is why we offer a 14-day return policy for your convenience. If you are not completely satisfied with your purchase, you can initiate a return within 14 days of receiving your item. To qualify for a return, the product must be unused, in its original condition, and include all original packaging. Refunds will be processed to your original method of payment after the returned item is received and inspected. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Our goal is to provide you with high-quality products and exceptional service. If you have any questions about shipping, returns, or any other concerns, please don’t hesitate to contact our customer service team. We are here to assist you every step of the way.